Frequently Asked Questions for Short Code

1. Do I need a special SIM card to use Just Dial Short Code?

2. How can I be sure what my mobile operator will charge me for dialing the short code?

3. What are the charges to dial the new short codes on other networks?

4. Is there any additional charge other than those advertised?

5. How do I get a 3 SIM card?

6. Will Just Dial bill me for these calls - how do I get charged?

7. Which countries can I call?

8. How do I store the short code & international number in my phone book?

1. Do I need a special SIM card to use Just Dial Short Code?
   No, the service works on all 3 Pay Monthly & Pay-As-You-Go SIM cards. So if you already on 3, you can call right now. If not, don't worry - you can pick up a Pay-As-You-Go SIM from most local stores.

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2. How can I be sure what my mobile operator will charge me for dialing the short code?
   The rates 3 charge for dialing our special eight digit short codes, starting '3550' are shown with each destination. There are no hidden charges and you can confirm these rates on the network operators own websites.

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3. What are the charges to dial the new short codes on other networks?
   The charges outlined on Just Dial's website are specifically for 3 users calling the new short codes. Calls from other networks will not connect to these short codes.

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4. Is there any additional charge other than those advertised?
   No. We have exclusively negotiated with 3 to ensure our short codes have no connection fee, no minimum call charges, are billed per second, and have absolutely no hidden charges. You will only be charged the advertised pence per minute all-inclusive rate for the country you wish to call.

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5. How do I get a 3 SIM card?
   You can pick up Pay-As-You-Go SIM cards from most local stores or click here to get a free 3 SIM.

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6. Will Just Dial bill me for these calls - how do I get charged?
   No, all calls are billed - per second - by 3 directly. You will not receive any charges or additional bills from us.

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7. Which countries can I call?
   You can call over 400 destinations on Just Dial. Simply enter the country you wish to call in the search tool bar to find the short code you need along with the pence per minute to call that number from your mobile.

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8. How do I store the short code & international number in my phone book?
   That's easy, if you want to store the code in your phone book, simply visit the hints and tips section of the site where you will find detailed instructions for storing numbers on all the major phone manufacturers. One touch dialling makes life much simple, why not try it today.

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   Still haven't found the answer to your question, simply email us on info@02071246666.co.uk and we will get back to you within 48 hours.